Unless employees and executives are equipped to possess the required skills to adapt those changes, the targeted goals cannot be achieved in time. These two different categories of skills — managerial skills and technical skills. Some of the managerial skills include listening skills, motivating skills, planning and organizing skills, leading skills, problem-solving skill, decision-making skills etc.
OB can contribute to improving an organizational performance by showing that how employees attitude and behavior are associated with customer satisfaction. In that case service should be first production oriented by using technological opportunities like computer, internet etc.
To improve the customer service need to provide sales service and also the after sales service. Designing motivating jobs, how creating the effective teams, techniques for improving interpersonal skills. In that case managers need to develop behavioral skill and need to create effective team in the organization by providing training.
In that case managers face some problem and this is the challenge for the managers. Empowering is to authorize another person, or group, to have the freedom to act, think, respond, initiate, and make decisions affecting their area of given responsibility.
Leaders empower their leaders. Parents empower their children. Teachers empower their students. Pastors empower their congregations. Those that empower others do so through educating, resourcing, evaluating, and guiding. Teach him to fish and you feed him for a lifetime.
Victory will go the organization the maintain their flexibility, continually improve their quality and beat their competitor in market place. For an instance; For using cloths peoples choice are changing day by day so to capture the new customer the fashion designer need to innovate new dresses with new design to cope with the present environment of peoples choice.
Survival for the organization, is need to move fast and flexible and innovative in their products, jobs are redesigned, task are done by flexibility, trained old employees with new technology, better understanding of change, overcome resistance to change, create organizational culture.
For an instance; In the year we was used to use the Nokia mobile phone but now we are used to using smart phone. So the company need to improve the product with new technologies.
Working in network organization: Global working through one link i. INTERNET, technology changes the people to work together and communicate at thousand miles, people can work from their home and non office locations.
For an instance; by facebook we can increase our networking by the use of technology. Helping employees Balance work-life conflicts: Flexible Working hours, reporting time, creating opportunities for employees, job security, design workplace and jobs.
For an instance; for a individual one is professional life and another one is family life. In that case the individual should be very punctual to get the balance of work-life conflict.Improving Quality Improving Productivity Improving People Skills Organizational Behavior: Contributing to the Bottom Line This preview has intentionally blurred sections.
Improving People Skills Organizational Behavior ATTITUDES AND ORGANIZATIONAL BEHAVIOR Attitudes and Organizational Behavior Our text defines organizational behavior as “the study of the influence that individuals, groups, and structure have on behavior within organizations.
Throughout this essay, I will be discussing some challenges and opportunities that come with organizational behavior. Main challenges and opportunities of organizational behavior are; Improving Peoples’ Skills. Improving Quality and Productivity.
Total Quality Management (TQM). Managing Workforce Diversity. Responding to Globalization. Empowering People. Coping with Temporariness. Stimulating Innovation and Change.
Emergence of E-Organisation & E .
Sep 25, · Test Your People Skills. Take the online test below, and click the "Calculate my total" button at the foot of the test to assess your people skills.
Instructions. For each statement, click the button in the column that best describes you%(). Improving people skills: Designing motivating jobs, how creating the effective teams, techniques for improving interpersonal skills.
In that case managers need to develop behavioral skill and need to create effective team in the organization by providing training. ORGANIZATIONAL BEHAVIOR (OB) A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization's effectiveness.
OB "studies three determinants of behavior in organizations: individuals, groups, and structure.
|my other blogs||Comment Your technical skills may have taken precedence over your people skills in your career to date.|